Privacy Policy

This Privacy Policy explains how Cars Affairs("we", "us", "our") collects, uses, and safeguards the information you provide when you browse our store, place an order, or contact us. By using our website, you agree to the practices described below.

We collect information you provide directly to us, including:

• Contact details — name, phone number, and delivery address provided at checkout
• Order information — items purchased, order value, and delivery preferences
• Communications — messages you send us through the contact form
• Basic technical data — such as browser type and pages visited, used to keep the site working correctly

We use the information we collect strictly to:

• Process and deliver your orders, including cash-on-delivery arrangements
• Contact you about order status, delivery updates, or issues with your purchase
• Respond to questions submitted through our contact form
• Improve our product catalogue and website experience

We do not sell your personal information to third parties.

We only share the delivery details necessary to fulfil your order with our delivery partners. We do not share your information with advertisers or unrelated third parties.

We retain order and contact records for as long as necessary to fulfil orders, resolve disputes, and comply with applicable record-keeping obligations.

You may contact us at any time to ask what information we hold about you, request a correction, or ask us to delete records that are no longer needed for an active or recent order.

If you have any questions about this Privacy Policy, please reach out to us via our Contact page or at support@carsaffairs.pk.